This blog entry applies to both AccuTrack and AccuSQL. For convenience, we will use the term “AccuTrack” but the same concepts also apply to AccuSQL.
AccuTrack is designed to automatically update itself to the latest available maintenance release. This ensures that you always have the latest version of the software.
Here is how the automatic update process works:
1. Every few days, AccuTrack will check our web server for the latest available maintenance release.
2. When a newer version is detected, AccuTrack will download the update files and saves them to a folder called “UPDATES”. This folder exists in the same folder that holds your AccuTrack database. for example, if the path to your AccuTrack database is Y:\AccuFiles\AccuData, then the updates folder will be Y:\AccuFiles\UPDATES
3. The next time AccuTrack is launched on any computer using the same database folder, it will detect the update files and copy them from the UPDATES folder. With this design, the updates files are downloaded from the web only once and all installations update themselves from the UPDATES folder.
Update Error
In some cases Windows will not allow AccuTrack to copy one or more files from the UPDATES folder to the local installation folder. This prevents AccuTrack from completing the update process. AccuTrack will let you know about this problem by showing an error message:
The message above shows you the location of both the UPDATES folder and the installation folder. As instructed in the message, you need copy the files from the UPDATES folder to the local folder. Here is how:
(1) Using Windows Explorer, browse the UPDATES folder.
There are many ways to do this. Here is one way:
Launch AccuTrack and sign in to the System Administration area. Click on Database –> Database Location. Click on “Show Path in Explorer”. You will be browsing the database folder. Now go up one level and you will see the UPDATES folder. Double click the UPDATES folder to browse it. The content of this folder will vary depending on your version and the updates. Here is an example:
(2) Copy the files in the UPDATES folder.
There are many ways to do this. Here is one way:
On your keyboard press the Ctrl key down and while keeping it down press the the A key. This will select all the files in the UPDATES folder. Next press the Ctrl key down and while keeping it down press the C key. This will copy the files to memory.
(3) Using Windows Explorer, browse the AccuTrack local installation folder.
There are many ways to do this. Here is one way:
On your desktop, find the AccuTrack shortcut icon. Click on this icon once with your RIGHT mouse button and click Properties. Click “Open File Location” on the Properties window:
(4) Paste the files in your AccuTrack local installation folder.
Again there are many ways to do this. Here is one way:
On your keyboard press the Ctrl key down and while keeping it down press the the V key. This will paste the files you copied in step 2 above to the local installation folder. Windows might ask you whether you want to replace existing files. Answer “Yes”..
This completes your manual update process and you are all set! Repeat this simple procedure with any other computers with similar error.
